Download: Useful Information about the online booking system (PDF file, 14 KB).

Squash Booking Rules

  • Full Members can reserve courts up to 7 days in advance but not before 12 noon each day when new courts become available on this booking system.
  • From 23 October 2017 onwards: Maximum 1 peak-time booking per member per day when playing singles. One pair is to use one 45-minute court booking only.
  • Members must select playing partners/opponents' names to show on the booking sheets.
  • Peak times:
    • Weekday (Mon-Fri) peak-time starts from 5:45pm on courts 1 & 2 and from 6:00pm on courts 3, 4 & 5.
    • Weekend (Sat-Sun) peak-time ends at 5:45pm on courts 1 & 2 and 6:00pm on courts 3, 4 & 5.
  • Juniors:
    • Off-peak bookings: Junior squash members are allowed to book an off-peak squash court up to 7 days in advance.
    • Peak bookings: Juniors can only make a peak time booking on the same day that they want to play and after 12 noon.
    • Once booked they may NOT be asked to leave by an adult member for that session.
    • At least one junior member MUST make the booking.

Member Accounts and Top-Up Vouchers

  • Each member has a separate account within the booking system.
  • Members must have credit in order to reserve courts.
  • Members can buy credit for their accounts on line via this system by clicking on "Buy Credit".

Booking Fees

  • Full Members - £4 per booking.
  • Junior Members may book courts free of charge.

Guest Fees

  • Guests may only play with a member.
  • When playing a guest, members MUST select either "SQUASH GUEST £5 ADULT" or "SQUASH GUEST £3 CHILD" as the playing partner/opponent to show on the booking sheet.
  • The system will automatically charge the Guest Fee to your booking system account by adding the Guest Fee to the booking fee already paid.
  • If you're no longer playing a Guest, you can change your playing partner/opponent to a member, and the court fee will automatically revert to the normal rate (and your account will be credited). This can be done when you book the court or any time before playing.
  • If you forget to select Adult or Child Guest as the playing partner/opponent before playing, then please be sure to use the facility to "TransferCredit" to either the "SQUASH GUEST £5 ADULT" or "SQUASH GUEST £3 CHILD" account on this system.
  • The member must ensure their guest is signed in at the bar on the day of play.

Late-Cancellations & Refunds

  • When unable to use a reserved court, members should cancel as soon as possible so that the court may be used by other members.
  • When a booking is cancelled before 12 noon 1 day prior, the booking fee is automatically refunded.
  • When a booking is cancelled after 12 noon 1 day prior, the booking fee is only refunded if the court is re-booked by another member.

Changing Courts

  • Members can change courts on the day without incurring a late-cancellation penalty, as follows.
    • Book a different court and be sure to cancel the court you won't be using.
    • Please email to apply for a refund for the cancelled court. Please be sure to include details of the court change so that a System Administrator can check the booking sheet and refund your booking system account for the late-cancellation charge you will have incurred for cancelling a court within the non-refundable late-cancellation period.

TENNIS COURT BOOKING RULES

Download: Tennis Court Booking Guide and Booking Rules (PDF file)

About this squash & tennis court reservation system

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